Privacy Policy

1. Who we are

MONX Agency (“MONX”, “we”, “us”) provides performance marketing and related services. This Policy explains how we handle personal data when you visit our website, contact us, or apply to work with us.

2. Data we collect

We may collect:

• Contact details you submit via forms (name, email, company, message, role preferences).
• Technical data such as IP address, browser type, device information, and pages viewed (via standard server logs and analytics, if enabled).
• Communication records when you email or message us about partnership or careers.

We do not knowingly collect data from children. Please do not submit sensitive personal data unless we expressly ask for it for a lawful purpose.

3. How we use data

We use personal data to:

• Respond to partnership and careers enquiries
• Operate, secure, and improve the website
• Comply with legal obligations and enforce our terms
• Prevent fraud, abuse, and unauthorized access to our systems

We do not sell personal data. We do not use contact-form submissions for unrelated third-party marketing without a lawful basis and clear notice.

4. Legal bases

Where applicable privacy laws require a legal basis, we rely on: performance of a contract or steps prior to a contract; legitimate interests in running a secure business website and responding to enquiries; consent where we ask for it; and legal obligation where required.

5. Sharing and processors

We may share data with trusted service providers who help us host the site, process forms, send email, or analyze traffic — only as needed to provide those services, under appropriate confidentiality and security expectations. We may disclose data if required by law, regulation, or valid legal process, or to protect the rights, safety, and property of MONX, our partners, or others.

6. International transfers

We operate internationally. Your data may be processed in countries other than where you live. Where required, we take steps to ensure appropriate safeguards for such transfers.

7. Retention

We keep personal data only as long as needed for the purposes above, including enquiry follow-up, legal, accounting, and security requirements — then delete or anonymize it when retention is no longer necessary.

8. Security

We apply reasonable technical and organizational measures to protect personal data. No method of transmission or storage is fully secure; we cannot guarantee absolute security.

9. Cookies and similar tech

The site may use essential cookies for basic operation and, if enabled, analytics cookies to understand aggregate usage. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability or withdrawal of consent. To exercise rights, contact us using the partnership or careers channels on this website. You may also lodge a complaint with a supervisory authority where applicable.

11. Third-party links

Our site may link to third-party sites or services. Their privacy practices are their own; review their policies before providing data.

12. Changes

We may update this Policy from time to time. The “Last updated” date will change when we do. Continued use of the site after updates means you acknowledge the revised Policy.

13. Contact

For privacy requests related to this website, use the partnership contact flow on /contact and mark the message “Privacy”. Do not send passwords or payment card data through public forms.